Do you have a return policy?
Yes. Please see our Yes Athletics Return Policy.What are my shipping options?
We offer free UPS Ground shipping. Expedited 3 Day UPS shipping is $25.
When will I receive my order?
Typical delivery is between 4-7 business days.What do I do if I never received my order?
If your order doesn't arrive within 7-10 days after receiving the shipping confirmation email, please visit the carrier's website and input the tracking number to check the delivery status.
Yes! Athletics is not responsible for lost or stolen packages once they leave the fulfillment center. If the tracking information shows "Delivered" but you can't find the package, please contact the carrier to initiate a "Missing Mail Search" service request and/ or file an Insurance claim.
What do I do if I received a defective order?
We want all of our customers to be happy with the product you receive. If for some reason your order arrives damages or defective you may return it to us. Please see our return policy for full instructions.
Where are you located?
We are located in the Kansas City area.
How do I make sure I order the right size?
Our shoes are available in standard women’s sizes. Please see our Size Guide for conversions and lengths.
How do I contact your company?
We love to hear from our customers! Please contact our support team via email or phone. Our customer service hours are Monday-Friday, 8:00am to 5:00pm